Boss Club Info
Boss Club is the GTA’s Hottest most Luxurious Nightspot in the City. Dance the night away on our 600 square foot dance floor or get intimate in one of our Las Vegas inspired private VIP booths. Boss Club was built to impress with its million dollar state of the art sound and lighting System, 14 VIP Booths, and 2 Private Rooms. Friday nights are free for ladies when signed on the guest list, and ...
Boss Club Events
Boss Club Reviews
Senior Project Manager
submitted by Corina D for Boss Club on January 31, 2018
I am 31 years old and i have been in the business of customer service and experience for about 15 years. i can tell you brand recognition and net promoter score and ability to resolve difficulties are all tied to a customer's experience index. after celebrating my birthday at boss night club on january 13th, i can tell you they lack customer experience. i was told to provide a $100 email transfer to reserve the booth for my event. i was told, if i pay in cash, i would then have to pay $220/bottle and i can save on paying tax. Once i arrived at the club, i had to give the hostess the full price (not less my $100 deposit). then, when i reached out for my deposit back after almost 1 month of back and forth the only options are $100 credit to the club, or and $80 cash transfer because "of the transaction fee and hst we need to pay." if the hostess did not take the extra $100 from me the night at the club, i would not be paying any fee because it would be a cash transaction. first i was told it was because i didn't buy 3 bottles, which i did and provided a receipt, then i was told that it was my responsibility to tell bottle service i already gave a deposit to book a booth - when a deposit is required to book a booth. all this for a club in markham. not to mention, it took the hostess 30 minutes to come over to our booth to take the order for our bottles. i do not recommend this club. if you are booking in the east end, i recommend cocktail house or dream resto lounge where they are more organized with the admin and the service is better.